Refund Policy

Last updated: 3 October 2026

Payments for Modocca are processed by Paddle.com, our Merchant of Record. Paddle handles refunds on our behalf.

How refunds work

Refunds are handled in line with Paddle's Refund Policy, available at paddle.com/legal/refund-policy. If you believe you are entitled to a refund — for example because the service did not work as described — please request one and we will review it fairly and promptly.

Your statutory rights

Nothing in this policy limits your statutory consumer rights. Where applicable law gives you a right of withdrawal, a repair or replacement, or a refund for faulty or misdescribed digital services, those rights apply in full.

Cancelling Pro

You can cancel Modocca Pro at any time. You keep Pro access until the end of the period you have paid for, and you will not be charged again. Cancelling stops future payments; it does not itself trigger a refund of the current period.

How to request a refund

Reply to your Paddle receipt email or visit paddle.net to find your order, or contact us at support@modocca.com with the email address used for the purchase. We aim to respond within 2 working days.